Efficient Shipping: Dispatch & Delivery Info
Our Parcels are sent with ParcelForce, Evri or Royal Mail. As soon as we have shipped your item we will upload a tracking reference number (if applicable to your order) so you can track your item online.
Please remember, most items we make are handmade and made to order, so the timescale to despatch your item will vary depending on the product you order.
Chopping Boards & Table Tops will have a dispatch time of up to 1-5 working days.
All deliveries will be made within the time frame specified above. Once sent, the courier service used will deliver the parcel within 1-3 working days.
Non-delivery/redelivery - On some occasions our delivery providers may not be able to fulfil delivery, if the service requires a signature with no one present to do so or there is no one available to receive the order. In cases such as this, the customer will be advised by email and/or SMS text from the delivery company (if you have given us this information), and a calling card will be left at the delivery address. It is vital that instructions regarding redelivery are acted upon promptly, as the customer will be responsible for any charges incurred in returning the goods to us and their subsequent redelivery.